Studio Policies

ACCOUNT INFORMATION & PAYMENTS 

All dancers are set up with an account that can be accessed by their parent/guardian online via the website www.dancesouth.com and click on the “My Account” link. Existing students can access their account by logging in with their username and password. Parents/guardians of new students can set up their account through this same link. 

Online accounts allow access to the student account to register for classes, view the account balance, and make payments via a credit card. Credit card information can be stored and the parent/guardian can set permissions to allow the credit card to be charged monthly for tuition. 

Account payments may be made with cash, check or credit card. For payments brought each month to the studio, please place the payment in the box at the office window. Parents may also mail payments directly to the studio at the following address: 

Dance South Studio
316 Foothills Drive
Chelsea, AL 35043

For easier monthly payments, parents can set up their credit card in their online account and set permissions for the credit card to be used for monthly recurring billing. NEW FOR 2017 - 2018:  All credit card transactions will be assessed a 3% processing fee.  Lastly, parents may use their personal bank’s automated bill pay features to send monthly checks to Dance South in order for tuition payments to arrive on time.

Monthly account statements will be e-mailed at the beginning of each month so every parent has information on the charges and payments posted to their account. The e-mail address provided by the parent on the registration form and/or recorded in their online dance account profile will be used by the studio. 

COMMUNICATION WITH PARENTS 

The studio’s primary method of communication with parents is via e-mail. If you are not receiving any e-mails from the studio, then please contact the studio office to ensure your current e-mail address is on file. Additionally, please add the studio e-mail address info@dancesouth.com to your e-mail contact list so that all communications will display in your e-mail Inbox and not a spam folder. 

All studio newsletters and other communications (i.e. information for picture week, reserved ticket dates, class cancellations, etc.) will be e-mailed to the e-mail address(es) parents provide on the student registration form and/or on the online account profile. If parents do not have an e-mail address, please ask the office for a printed copy of all recently e-mailed information. 

WITHDRAWAL POLICY 

If a parent wishes to withdraw a child from dance class, parents MUST SEND A WRITTEN NOTIFICATION TO THE STUDIO OFFICE

Simply not showing up for class, verbally telling the teacher or leaving a voicemail does not qualify as notification. Parents are responsible for all fees and tuition due up to the date a written notification is received by the studio office. A student will not be allowed to drop out of class for an extended amount of time and then return without payments. All tuition must be paid in full, even if a dancer is absent from class. 

ATTENDANCE 

Regular attendance is essential for progression in dance training. Tardiness and excessive absences are inexcusable and not tolerated. All students are responsible for learning the choreography. To be fair to all students, class time will not be used to review material missed. Make up classes are very difficult to arrange, so please make class attendance a priority. If a child misses class due to illness, school projects, family trips, etc., the full monthly tuition is still due and payable by the first calendar day of each month. Tuition is not prorated

CLASS ATTIRE 

All students must wear proper dance attire. All shoes, studio uniforms and tights can be purchased through Dance South. It is also required that hair be pulled back off the face for every class. If your child does not wear appropriate attire, the teacher cannot view the correct body alignment, nor can the student properly stretch and execute certain dance steps. Dance shoes must be worn each week. Jewelry should not be worn in class. 

Dance shoes should only be worn inside the studio. Please make sure your child wears street shoes when entering and leaving the studio. Additionally, all dancers should wear appropriate cover-ups when entering and leaving the dance studio. 

The following is a guide for the dancewear and shoes for each level of classes: 

Tiny Dancer I pink full sole ballet shoes, white tie ribbon tap shoes, leotard (any color), tights (pink or tan)
Tiny Dancer II pink full sole ballet shoes, white tie ribbon tap shoes, leotard (light blue), tights (pink or tan)
Combo I
pink full sole ballet shoes OR tan jazz shoes, tan tap shoes (strap w/buckle), leotard (black), tights (pink or tan)
Advanced & JR/SR Combo pink split sole ballet shoes OR tan jazz shoes, tan tap shoes (Revolution laced), leotard (black), tights (pink)
Beginner, Intermediate & Competition Clogging  white laced clogging shoes, tan tights, black leotard and/or black fitted tank and black dance shorts
Hip Hop comfortable top, shorts, leggings or loose fitting pants, sneakers, NO JEANS
Competition (Ballet, Pointe, Jazz, Tap, Dance Conditioning, Jazz Technique, Lyrical) pink split sole ballet shoes, tan jazz shoes, tan tap shoes (Capezio laced), black leotard, black fitted tank, black dance shorts, pink/tan tights (NO HOLES)

CONDUCT AND BEHAVIOR 

Dance South strives to provide a nurturing environment for all its dancers. To ensure that each dancer feels safe and comfortable during class, we have a ZERO TOLERANCE POLICY for inappropriate behavior that may cause physical or emotional harm to students and instructors in the class. Teachers reserve the right to dismiss any child from a class due to discipline problems. The misuse of social media to cause harm to other dancers is considered inappropriate behavior. Repeated behavioral problems with a student or any parent behavior deemed inappropriate may result in permanent dismissal of the student from the studio. 

LOST AND FOUND 

Please keep up with all belongings and WRITE YOUR CHILD’S NAME IN ALL DANCEWEAR AND SHOES. Dance South is not responsible for any items left at dance class. Items left at the studio will be placed in the lost and found. However, dance shoes without names in them will be added to the Used Shoe Supply after two weeks. 

PARENT OBSERVATION 

Parents are not allowed to observe dance classes due to distraction. Parents must remain outside the room until dance class has finished. However, parents are invited to watch their child’s class during Observation Week in December. This is a great time to see the wonderful progress you child has made. Dancers are welcome to have a Holiday party during their class, but parent planning is required. 

QUESTIONS AND CONCERNS 

We will be pleased to answer all questions and concerns through the general office. If you wish to discuss questions or concerns with your teacher, please make an appointment through the office. Catching instructors between class leads to late classes! Please respect your teacher’s time and set up an appointment so they can fully meet your needs. 

SHELBY COUNTY COMMUNITY EDUCATION 

Dance South is affiliated with the ASCP activities program. Therefore, anyone taking classes in the Shelby County Schools (INES, OMES, MLES) must register with Shelby County Community Education for insurance purposes. Enrichment forms and registration fees are paid to the Shelby County BOE through their new online portal. Monthly tuition is paid to Dance South. Students who take dance in one of our off-site locations are required to sign up for recurring billing through the Dance South parent portal. Contact the Dance South office for more information. 

INCLEMENT WEATHER POLICY 

If students are dismissed early from Shelby County schools due to inclement weather, dance classes will be canceled at the schools. Studio classes may or may not be canceled, so either call the studio at 678-4414 to listen to the updated voicemail message, check your e-mail or look at our studio Facebook page for a weather announcement message. 

STUDIO RULES 

  • Use the circular driveway for picking up and dropping off students. Parking is available in the back and sides of the building and also on the street. PLEASE do not park in the circular driveway.
  • Only staff is allowed in the Teacher’s Lounge and General Office.
  • Do not interrupt classes. Students must remain in the lobby until class begins. Parents wishing to speak with the teacher should make an appointment. Our classes are taught back to back and our teachers must move promptly from one class to the next to ensure each class receives their full class time of instruction.
  • The studios are not conducive to audiences. For this reason, we must discourage “sitting in”. Parents are asked to remain in the lobby or parking lot.
  • PLEASE supervise your young dancers and siblings while waiting in the lobby.
  • PLEASE RESPECT OUR STUDIO. We pride ourselves on providing a clean and safe environment for our dancers and parents.
    • No eating, drinking, or gum is allowed in the studio rooms. Water, however, is allowed and encouraged.
    • Snacks and drinks must be kept in the lobby or outside.
    • Please be responsible and clean up all food and drinks before leaving the building. Parents should instruct their children to clean up after themselves.
    • No eating or drinking in the restrooms.
    • No glass containers in the studio.
    • Restrooms are not to be used for eating or congregating in groups. All trash should be disposed in the proper receptacles provided in each room.
  • Please keep up with all belongings. Items will be placed in lost and found at the studio. Dance shoes without names on them will be added to the used shoe supply after two weeks.
  • NO RUNNING!